service

One of the outstanding aspects of the MedX5 service is the individual advice. We analyze the specific needs of each customer and offer tailor-made solutions that are optimally adapted to the specific environment and requirements. This can range from small businesses to large companies and public institutions.

We not only sell equipment, but also offer a comprehensive maintenance service. This includes regular checks and maintenance of the equipment to ensure that it is always ready for use and in perfect condition. This service offers customers additional security and reliability.

A key feature of the MedX5 service is the comprehensive training and education programs on the use of defibrillators and the performance of resuscitation measures. These courses are conducted by experienced professionals and cover all aspects of first aid and the use of AEDs. The courses are practice-oriented and designed to provide participants with the necessary knowledge and skills to act safely and effectively in emergency situations.

MedX5's products and services are designed to integrate seamlessly into the existing processes and structures of a company or facility. This makes the devices easier to implement and use and ensures that they can be deployed quickly and effectively in an emergency.

MedX5 ensures that all products and services offered comply with current legal regulations and standards. This gives customers the assurance that they comply with all relevant safety and health regulations. In addition, every employee is committed to adhering to internal quality guidelines.

MedX5 ensures that all products and services offered comply with current legal regulations and standards. This gives customers the assurance that they comply with all relevant safety and health regulations. In addition, every employee is committed to adhering to internal quality guidelines.

Section 12 paragraph 2 removes the previously required obligation to carry out safety checks for automatic external defibrillators (AEDs) installed in non-public spaces, provided that the AED is self-testing and the operator carries out regular visual inspections. This obligation has long since ceased to exist for AEDs accessible in public spaces. This also responds to the uncertainty that exists in practice when it comes to distinguishing between non-public and public spaces.

The "STK-exempt" AEDs can only be those that independently carry out daily, weekly and monthly internal functional analyses at regular intervals and display possible faults on the display of the defibrillator. The proposed exemption can only be justified in cases where the manufacturer can simultaneously ensure and prove, on the basis of risk management in accordance with ISO 14971, that the device is designed and manufactured in such a way that no additional hazard can arise if the STK is completely omitted.
Source: 23.05.2024 Ordinance of the Federal Ministry of Health

Safety checks may need to be carried out every two years.

The operator must carry out the safety checks (STK) or have them carried out in accordance with the manufacturer's specifications and the generally applicable rules of technology. The STK carried out must be recorded and the test certificate given to the operator. The operator and the person carrying out the check must keep this until the next check.

The actual shock energy delivered is measured and documented using a calibrated defibrillator test device for three electric shocks (based on VF1, VF2, VF3)! The device memory is checked, the software version is updated if necessary and the application data (if available) is saved. Other settings such as alarm messages, LED displays, voice announcements and additional functions are checked and documented. Defibrillators that are equipped with WLAN/WiFi functions receive new batteries (if necessary).